Behind the scenes of a major UK hospital revealing the vast network of processes and people that work alongside the medical staff
At every NHS hospital, there’s an army of unsung heroes whose work is as vital to the smooth running of the place as the patient care given by doctors and nurses.
Here, these crucial cogs in the giant NHS machine – from lab technicians and porters to cleaning staff and filing clerks – get their moment in the spotlight.
This one-off goes behind the scenes at the Royal Devon and Exeter Hospital, where we hear from the cleaning staff who use a robot that releases bug-killing hydrogen peroxide vapour, and the laundry staff who get through the equivalent of eight domestic loads every two minutes.
TV Times rating: ***
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