Will Karen find herself out of a job?

(Image credit: BBC/Gary Moyes)

Mrs Tembe promises Karen and Valerie she'll start to take their suggestions on board, so they're surprised when a self-service check-in machine arrives for installation. After a few hiccups, the machine aids the smooth running of reception, even when a non-English speaking patient checks in. Mrs Tembe ends the day happy, while Karen is left fearing for her job.

Heston prepares for the arrival of Ruhma and the kids, but when Shak and Alia argue about which room they want, he gets a view of what it could be like. He manages to stop the arguing, even saying that they can have friends round whenever they want. Ruhma can’t quite believe what she is seeing, as Heston and the kids get on famously.

Towards the end of the evening, however, things soon escalate as the kids argue with Ruhma about noise levels and Heston finishes the evening with an interesting overview of what it is going be like with his new family.

Also, Jimmi gets caught in the middle of a friend's relationship issues.

Ellen Markwardt
Listings Editor at TV Times

I've always had a passion for TV and movies, and got my dream job as TV Times Listings Editor over a decade ago. previously I was interviewing celebrities on a freelance basis for What's On TV, TV Easy and TV & Satellite Week magazines. There's nothing better than going behind-the-scenes of TV shows to bring our readers on set secrets and gossip! As well as my main role at TV Times, I also write Coronation Street spoilers for WhattoWatch.com and write daily On Demand reviews.